Customer service back office

Funcions i requisits de la vacant Customer service back office

International Swiss company dedicated to the production of measure and analysis instruments for industry. Needs for the sales center located in Granollers (Barcelona) a service back office responsible for the administrative activities for the service department and depending on the local technical office responsible.


Main Tasks
-Creation and follow-up of quotes, sales order, purchases, loans and invoices related to service department
-Courrier and customer clearance including package handling
-Non conformities management
-Service contract management


Requirements Profile
-Advanced English in writing, listening and speaking (minimum B2)
-Intermediate vocational qualification (CFGM) in business administration or similar
-Advanced level in MSOffice and Windows
-Proactive to solve administrative issues and consistent to bring a final solution
-Well organized, sociable, versatile, multi-task, autonomous
-Good communication skills
-Experience in similar position will be a plus
-Valuable experience in ERP and CRM software, specially in SAP


We offer
-Working 40 hours per week
-Continuous journey flexible starting from 8:00 to 9:00 and finish time until 17:00 to 18:00 to be agreed with the employee from Monday to Friday. Including 30 minutes for lunch
-100% on-site position
-Gross annual salary between 22.000€ and 23.000€